Commitment to Service

                     ERA Member Commitment to Service

Robert agrees to perform the following real estate services to market your home:

1. Prepare good-faith estimate of anticipated expenses, reflecting the estimated net cash you could receive based on your requested price.

2. Conduct a pre-qualification of prospective buyers through ERA Mortgage or another lender, before showing your home and endeavor to have cooperative brokers and agents do the same.

3. Assist in arranging affordable financing for you and the buyer of your home.

4. Make a comparable study of your home based on similar sales and competing properties to estimate the probable sale price.

5. Offer application assistance to qualified buyers for necessary financing.

6. Contact you regularly to report the selling progress of your home.

7. Review your competitive selling position every 30 days.

8. Where available, offer a one-year ERA Home Protection Plan (HPP) for the buyer of your home, which covers major working components to assure your home is more competitive.

9. Provide information on Seller Protection Plan (SPP) coverage, which protects you against unexpected repair costs while your home is for sale.

10. Supply information on the ERA Sellers Security Plan (SSP), a guaranteed sale, equity advance program.

11. Provide the ERA Select Consumer Services membership card. A program that provides valuable savings from national and local service providers, before, during and after your move.

12. Photograph your home for marketing and promotional use.

13. Submit photos and description of your home on ERA.com.

14. Provide you with a national referral service to assist you in finding a home in another community while your present home is being sold.